pentair screenlogic connect troubleshooting

For ScreenLogic Interface system operating instructions, refer to the ScreenLogic Interface User s Guide (P/N )ģ LABEL P/N P/N ScreenLogic Interface Wireless Connection Kit The ScreenLogic Interface Wireless Connection interface consists of an indoor and outdoor wireless 2.4 GHz transceiver. Note: The transceivers ship from the factory as a matched pair. The ID numbers on each transceiver must be the same number to function correctly. Transceivers are replaced as a matched pair. For more information, call Customer Support (880) The transceivers provides a wireless connection between the ScreenLogic Interface Protocol adapter and the IntelliTouch or EasyTouch Control System Load Center located at the equipment pad. This wireless connection eliminates the existing hard wire connection from inside your home to the equipment pad. Wireless Connection Kit Contents The following items are included in the Wireless Connection kit. PENTAIR SCREENLOGIC WIRELESS LINK TROUBLESHOOTING MANUAL.I'm not sure if my ISP has changed my public IP between the time we set this up until today, but even if they did, I would think resetting the protocol adapter would cause it to phone home again and update the IP address.Īnyone have any ideas? Considering I was able to connect on day 1, I don't think this is a firewall or router config issue but am open to suggestions.

I realize the protocol adapter phones home to Pentair, and reports the public IP of my router, and then uses this to allow remote connection.

I have a static IP address assigned to it in my router as well. I've already tried unplugging and replugging the power to the protocol adapter, and it hasn't worked. Prior to hanging on 'Requesting gateway connection', I can see other messages flashing, but it's too fast to be able to read them. I've tried several times, and it hangs on 'Requesting gateway connection ' for a minute or so, then displays the error. but when I tried, I get 'ERROR: Cannot connect' so I thought, -I can answer that Just log into ScreenLogic. my wife made a comment 'I'd really like to swim today, I wonder what the water temp is?'. When we initially installed the ScreenLogic setup, I used my phone to connect to it remotely (ie: I shut my phone's WiFi off, and connected over the Since then, I've been connecting locally (while on my home's WiFi) and all has been fine.

Pentair screenlogic connect troubleshooting